Website Accessibility

The Town of Mono's website has been built to meet the Website Content Accessibility Guidelines (WCAG), up to 2.0, level AA. Level AAA and WCAG 2.1 implementations have been made where practical and where capabilities exist to do so.

The Town's website has implemented best practices to make the accessibility features available to the user agent. Included on this page is a summary of the website's accessibility, categorized in the same way as WCAG.

During the development of this website, the best practice was to make accessibility features the default where and when practical. For example, all graphic elements and user interfaces have been designed to meet or exceed the contrast requirements for Level AAA and the text size is by default 1.125 rem (approximately 18 px for the default settings of most browsers). WCAG considers text that is 18 point (~24 px) and larger or 14 point and bold or larger (~18.67 px) as "large text."

If you encounter a web page or section that of the Town's website that is does not seem to be in compliance with WCAG, please contact us. Comments about ways that the accessibility of the pages could be improved are always welcome.

Using & Understanding Accessibility Features

Recommended Audience: Anyone looking to access or support access of accessibility features and those who are interested in the accessible features available on this website.

This website's accessibility features can be accessed in ways that should be intuitive and familiar with others accessible websites. Some websites may provide alternative ways to access items, such as the skip navigation links, or different keys for browsing through tab interfaces.

This section provides an overview about where and how specific accessibility features can be accessed.

Skip Navigation Links

In addressing Success Criteria for Guideline 2.4, specifically 2.4.1: "a mechanism is available to bypass blocks of content that are repeated on multiple web units," the Town's website has a link to skip the navigation menu. This links is presented as one of the first items for both users browsing via keyboard and using the tab input and users who are browsing with a screen reader or other similar technologies.

Screenshot showing the Skip to Content link on the Town of Mono's website

Keyboard Navigation

All elements on this website that are meant to be interactive (e.g., links, buttons, etc.) can be actioned with a keyboard interface.

Tips for navigating the website with only a keyboard:

  • The tab key moves from one interactive element to the next in a logical order
  • The Shift + Tab keys will go back to the previous element
  • The left and right arrow keys can navigate through tabbed content.
Search results page showing a tabbed component
A tabbed component, such as the Website & Documents tabs on the search page can be navigated with a keyboard using the left and right arrow keys

Sliders/Carousels

Sliders/carousels are website components that navigate through a list of items. This website uses both automatically timed sliders that progress from slide to slide with a set time and a static slider that needs a user input to progress to the next slide.

An example of a timed slider can be found on this website's home/main page.

To meet the criteria for Guideline 2.2, users can progress through a timed slider at their own pace by pressing either the slider dots or the slider buttons that navigate to the previous/next slide. Users are able to press the buttons with a mouse or locate the slider buttons through the tab key on a keyboard.

Text Size

To meet Guideline 1.4.4, this website already uses larger than normal text at 1.125 rem (~18 px) and has been tested to ensure text can be zoomed up to 200 percent without loss of content or functionality.

The easiest way to scale the text size is to increase your browser's zoom. A keyboard shortcut for this is to press the Ctrl key and the "plus" symbol (+).

In addition, rem units are used for the text size. REM is the size of the root element. On this site, visitors can change their preferred font size in their browser settings and this will increase/decrease the text size throughout this website. While the font size has been tested to scale up to 200% to keep the visual layout, font sizes above this may break the visual layout.

Font size setting in Google Chrome
The font size setting in Google Chrome. Changing the font size here will change the font size on this and other similarly set up websites.

Multiple Ways

This website has multiple ways that visitors can navigate its content:

  1. Search: visitors can enter keywords into the search bar or on the search page
  2. Navigation Menu: the navigation menu contains almost all of the main pages on the website
  3. Sitemap: The sitemap contains the structure of the website with all of the main pages. Additionally, the sitemap contains a complete list of all the site's links.
  4. Breadcrumbs: visitors can use the breadcrumbs at the top of pages to navigate through the structure of the website
  5. Related pages: Where appropriate, some pages contain links in a sidebar to related pages or items.

Technical Documentation

Recommended Audience: visitors who are interested in the specific implementations of the accessibility features. Some technical knowledge may be required in reviewing this section.

Principle 1 – Perceivable

Information and user interface components must be presentable to users in ways they can perceive.

1.1 Text Alternatives

  • Text alternatives (alt attribute) have been provided for all non-text content that requires it.

1.2 Time-based Media

  • This guidelines is used for media such as audio/video-only, audio-video, or audio and/or video combined with interaction. Likely the only media on this website that meets this criteria may be embedded videos from a live event (such as a Council Meeting) that will have the option to display captions. Media on this website is linked or embedded from other websites.

1.3 Adaptable

  • This website uses semantic tags (Nav, Main, Section, Article, Aside, etc) to order the elements and text on its pages.
  • Content is nested within appropriate headings in hierarchical order.

1.4 Distinguishable

  • Text is mostly avoided in images. Where it is not, the text in the images it not required for interpreting the visual and is instead for decoration or to provide a similar aesthetic to the visual branding.
  • Links and components receive a visual indicator when they receive keyboard focus
  • Contrast on this website should meet or exceed the Contrast requirement for Level AAA (contrast ratio is at least 10:1)
  • Resizing text: user agents can use zoom on web page to magnify pages up to 200% while preserving general structure of the website's layout, font sizes where practical use the rem measurement to allow another method of controlling the size of the fonts on the page by the user
  • This website does not use background audio
  • Text line-height is specified to be 150%

Principle 2 – Operable

2.1 Keyboard Accessible

  • This website is keyboard accessible. To navigate through pages with a keyboard, press the Tab key; pressing the Shift and Tab key will go back to the previous focused element. When navigating tabbed content, the left and right keys will go to the next/previous tab.

2.2 Enough Time

  • On this website, sliders/carousels and an occasional modal on the home page are components that need consideration for this requirement. A user can change a slider/carousel on this website from being timed to manual by pressing the forward/back buttons. The modal on the homepage provides a timer when the modal will close. There is a link to more information or to view the notice where there is no time limit on the modal.

2.3 Seizures and Physical Reactions

  • This website does not use any components that should flash more than three times in any one second period and does not violate flash thresholds.

2.4 Navigable

  • A 'Skip to Content' link is available on all pages of this website that have the navigation menu/bar or other types of repeated content. The link is accessed as one of the first items when using keyboard navigation (the Tab key) or when using a screen reader
  • Multiple ways of accessing content are available, including: the navigation menu, the search, breadcrumbs, related content, and more.
  • Links have anchor text that use call to actions or are believed to be descriptive about where they will redirect users

2.5 Input Modalities

  • Everything on the site should be able to be operated with a single press.
  • Labels have been included where appropriate. For elements with no text label, the attributes aria-label or aria-labelledby have been applied.

Principle 3 – Understandable

3.1 Readable

  • Most text is left-justified on this website, except for some components or sections that may be centre aligned
  • Links can be determined by the font colour and the visual underline received on hover/focus
  • Lang attributes have been set on this website
  • Jargon and technical terms are defined where appropriate

3.2 Predictable

  • The navigation menu's items always occur in the same relative order in all of its instances on this website. Other repeating elements also follow this same logical.
  • Components on this website have been designed to be similar if they have related functionality
  • Components on this website should behave in consistent ways

3.3 Input assistance

  • Primarily relating to form fields, a required field or require format is identified by a tooltip to the user. Acceptable values and formats are provided either in the input label or subsequent description as appropriate.

Principle 4 – Robust

4.1.1 Parsing

  • This site uses technology that follows best practices for writing clean, semantic HTML and CSS code.

4.1.2 Name, Role, Value

  • Attributes have been added to elements to help with accessibility. All elements have attributes required for WCAG 2.0, Level AA as required in AODA. Further efforts have been made to achieve WCAG 2.0, Level AAA where feasible and the new criteria for all levels in WCAG 2.1 where feasible.

Items Not in Compliance

If you have discovered any component or content on this website that seems to be out of compliance with the WCAG 2.0 Level A or AA, please contact us. We would also love to hear from you if you have recommendations about new accessible features you would like to see on this site.

Resources

Screen Readers

Do you think you or someone you know might benefit from a screen reader? A lot of browsers have extensions that allow a screen reader to be installed. Here are some specific options:

  • NVDA: free, requires PCs running Windows 7 SP1 and later. There is an older version available for Windows Vista & XP.
  • Google's Chrome browser has a screen reader extension built by Chrome. You can add it to Chrome in the Chrome Web Store for free.
  • iOS: VoiceOver is a built-in feature that can be enabled in the accessibility features
  • Android: TalkBack allows you to interact with touch and receive spoken feedback. It describes your actions, gives you feedback about your location, and even has a braille keyboard to enter 6-dot braille on your screen

WCAG

Learn more about WCAG and the different standards that are recommended or in development to help make the web more accessible.

AODA

Learn more about AODA and the requirements for Ontario websites.

Check Your Waste Collection Schedule

COMMITMENT

Declaration of Commitment

Council Resolution: We will allocate the necessary resources to develop and implement a strategic energy management plan that will reduce our energy consumption and its related environmental impact.

Vision

We exercise stewardship in our use of finite energy resources to demonstrate leadership, optimize our delivery of services, and enhance the overall quality of life in our community.

Policy

We will incorporate energy efficiency into all areas of our activity including our organizational and human resources management procedures, procurement practices, financial management and investment decisions, and facility operations and maintenance.

Goals

To continuously improve the energy efficiency of our facilities and processes in order to reduce our operating costs, our energy consumption and the concomitant greenhouse gas emissions.

Overall Target

We will reduce our consumption of fuels and electricity in all municipal operations each year between now and 2020.

Objectives

  1. To implement energy audits on all municipal facilities during the next five years;
  2. To convert all lighting in town facilities, parking lots and street lighting to LED.

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ORGANIZATIONAL UNDERSTANDING

Our Municipal Energy Needs

We need reliable, low-cost, sustainable energy sources delivering energy to the most efficient facilities and energy-consuming technology feasible.

Stakeholder Needs

Internal stakeholders (Council, CAO, staff) need to be able to clearly communicate the corporate commitment to energy efficiency, and to develop the skills and knowledge required to implement energy management practices and measures. External stakeholders (the Province, community citizens and groups) need the municipality to be accountable for energy performance and to minimize the energy component of the costs of municipal services.

Municipal Energy Situation

Our assessment of organizational capacity for energy management with respect to energy policy; organizational structure; employee awareness, skills and knowledge; energy information management; communications; and investment practices indicates the following: The Town of Mono has pursued many measures to improve the energy efficiency of municipal equipment. Some of these measures include: Interior and exterior lighting upgrades at the town offices and Monora Park Pavilion Proposal to Council for conversion to LED street lighting Approved FIT project for solar photovoltaic applications at Town facilities. As the understanding of corporate energy consumption improves, staff will be equipped with the knowledge necessary to make informed decisions. This improved understanding will also reveal how simple actions like commissioning and maintenance procedures can improve existing equipment efficiency.

How We Manage Energy Today

The management of energy consumption and the energy performance of our facilities and equipment are the responsibilities of: Finance (cost management), Works Department (maintenance), Department managers (operations), the CAO for leadership.

Summary of Current Energy Consumption, Cost and GHGs

Summaries of energy consumption and greenhouse gas may be found in appendices to this plan.

Trends in Energy Consumption

Our energy consumption decreased due to efficiency created by upgrading our buildings with spray foam insulation, high efficiency furnaces and LED lighting retrofits. This trend will continue with additional upgrades and retrofits.

Summary of Current Technical Practices

Our assessment of operations and maintenance practices, facility and equipment condition, and energy performance indicators establishes the following priorities:

  1. Development of standard operating procedures incorporating energy efficiency optimization,
  2. Enhancement of preventative maintenance procedures,
  3. Continuation of our retrofit of lighting system in Mono Centre Community Centre in 2015
  4. Implementation of the LED Street lighting conversion in 2014.

Renewable Energy Utilized or Planned

The Town of Mono aspires to show leadership in the promotion and development of renewable energy systems that are compatible with our asset management and land use planning objectives. As a result, we have applied for and received approval to develop a solar photovoltaic system on the rooftop of the municipal garage/shop building, subject to capacity of the adjoining street hydro system to take the resultant additional current. The town will consider possibilities for additional roof top installations on municipal buildings.

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STRATEGIC PLANNING

Links with other municipal plans

As an integral component of the management structure, the energy management plan is coordinated with the municipality's budget planning process, preventative maintenance plans, environmental management plan, and the overall asset management plan.

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STRUCTURE PLANNING

Staffing requirements and duties

We will incorporate energy efficiency into standard operating procedures and the knowledge requirements for operational jobs.

Consideration of energy efficiency for all projects

We will incorporate life cycle cost analysis into the design procedures for all capital projects.

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RESOURCES PLANNING

Energy Leader

We will clearly designate leadership and overall responsibility for corporate energy management.

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PROCUREMENT PLANNING

Consideration of energy efficiency for all projects

We will incorporate life cycle cost analysis into the design procedures for all capital projects.

Consideration of energy efficiency of acquired equipment

Our purchasing procedures will be modified as required to incorporate energy efficiency into the criteria for selection of materials and equipment.

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IMPLEMENTATION PLANNING

Building Standards

We will develop criteria for the design and/or acquisition of new buildings that include energy performance factors and that use as appropriate the principles embedded in performance standards such as LEED and the Model National Energy Code for Buildings.

Business Procedures

We will carry out a comprehensive review of all business processes and modify them as necessary in order to incorporate energy efficiency considerations.

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PROJECTS EXECUTION

Municipal Level

We will carry out the required development of business procedures and communication programs and implement them methodically according to the planned timelines within the resources constraints that apply.

Asset Level

We use department and facility energy team representatives to facilitate the implementation of facility level business procedures and communication initiatives, including energy performance reporting.

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REVIEW

Energy Plan Review

We will review and evaluate our energy plan, revising and updating it as necessary, on an annual basis within our corporate planning process.

Discussion of Progress

We will correlate our progress towards corporate goals and objectives and update those goals and objectives accordingly.

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EVALUATION PROGRESS

Energy Consumption

Overall Target: We will reduce our overall municipal energy consumption (from all facilities and streetlights) by 5% from 2014 (based on baseline data) to 2019. The baseline was determined by averaging the annual consumption in ekWh for 2011 and 2012 for all facilities reported under Regulation 397/11 plus streetlights as they are such a significant energy consumer.

Green House Gas Emission

Governments at all levels are moving to address emissions of greenhouse gases (GHGs), in light of scientific evidence on how human activities are affecting the world's climate. For more information on the science, see the Intergovernmental Panel on Climate Change. The combustion of fossil fuels in buildings is a major source of GHG emissions that fall under local government influence. Municipalities can lower emissions by improving energy efficiency of buildings and using more renewable energy. The Town of Mono is committed to both objectives through the development and implementation of this Energy Conservation and Demand Management Plan (CDM). We will continue to track and report on GHGs as part of our regular reporting on energy consumption and will evaluate progress in this area against our overall reduction target.

Cost

Summary of Current Energy Consumption, Cost and GHGs: The current energy usage by building is detailed in Appendix A. Our energy usage is updated monthly in the Energy Planning Tool (EPT) and reported annually to the Ministry of Energy.

Energy Consumption: We will review and evaluate our energy plan, revising and updating it as necessary, on an annual basis as based on the Energy Consumption Reports that are submitted to the Ministry of Energy on an annual basis as required under Regulation 397/11.

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APPENDICES

Appendix A – Projects

Description Facility Contact Start End Status Cost Save (ekWh/yr) Save ($) ROI
LED Office Lighting Municipal Office Building Mike Dunmore, Director of Public Works 2013-01-01 2013-05-15 Complete [100%] 23400 21220 3183 7
Details LED lighting for the Municipal Office Building.
LED Streetlight Town of Mono Streetlights Mike Dunmore, Director of Public Works 2014-07-01 2014-12-31 Complete [100%] 314000 153686 40000 7
Details Retrofit streetlights from HID to LED technology.
LED Lighting Upgrade Monora Park Pavillion Kim Heaton, Director of Recreation 2014-01-02 2017-11-15 Complete [100%] 19485 26457 3969 4
Details Convert lighting fixtures to LED.
LED Lighting Upgrade Mono Community Centre Kim Heaton, Director of Recreation 2015-01-02 2017-07-03 Complete [100%] 27930 32107 4816 5
Details Convert lighting fixtures to LED.
LED Lighting Upgrade Public Works Shop Mike Dunmore, Director of Public Works 2013-08-05 2014-07-31 Complete [100%] 27500 27736 8000 3
Details LED lighting upgrade for the Public Works Shop.
Reinsulate office roof with spray foam Municipal Office Building Mike Dunmore, Director of Public Works 2013-05-01 2013-12-31 Complete [100%] 21000 77225 5745 4
Details Reinsulate the Municipal Office Building with spray foam.
Retrofit parking lot lighting to LED. Monora Park Pavillion Kim Heaton, Director of Recreation 2014-07-02 2014-12-31 Pending [25%] 3200 2896 1248 2
Details Retrofit parking lot lighting to LED
Retrofit parking lot lighting to LED Mono Community Centre Kim Heaton, Director of Recreation 2014-07-02 2014-12-31 Pending [0%] 4500 4344 1872 2
Details Retrofit parking lot lighting to LED.
Install Solar Photo-voltaic Panels Public Works Shop Mike Dunmore, Director of Public Works 2014-07-02 2015-06-30 Complete [100%] 380000 0 0 0
Details Install a 100 kw solar photo-voltaic panel system on the shop roof.

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Water Rates
  2016 2017 2018
  $5.00 flat rate per month
1-350 $2.03 $2.07 $2.11
351-500 $2.38 $2.43 $2.48
501-650 $2.58 $2.63 $2.68
651-800 $2.74 $2.79 $2.85
801-1,000 $2.91 $2.97 $3.03
1,001 & up $3.07 $3.13 $3.19

Appendix B - Energy Consumption and GHG Emissions | 2022

Property Name Property Type Address Total Floor Area
m2
Weekly Average Hours Natual Gas Use (GJ) Electricity Use (kWh) Propane Use (GJ) GHG Emissions (Metric Tons CO2e)
Municipal Office Office 347209 Mono Centre Road, Mono, ON L9W 6S3 1,154  40 29,448 355 22.5
Monora Park Pavilion Social / Meeting Hall  500 Monora Park Drive, Mono, ON L9W 0E1 892  50 234.8 40,805 12.9
Mono Community Centre Social / Meeting Hall 754483 Mono Centre Road, Mono, ON L9W 5W9 1,028  50 60,948 344 22.7
Public Works Shop Other - Public Services 347209 Mono Cenre Road, Mono, ON L9W 6S3 1,354  40 36,450 954 59.4
Cardinal Woods Pumphouse/Reservoir Drinking Water Treatment & Distribution 2W Concession, Lot 6 EHS, Mono, ON L9W 6K9 87.8 168 281.8 241,527 20.9
Island Lake Water Tower-Pumphouse Drinking Water Treatment & Distribution 713178 1st Line 195.1 168 259,044
Town of Mono Streetlights Other - Public Services Various (Entire Town) 32.8  

168

98,280 2.8

Appendix B - Energy Consumption and GHG Emissions | 2021

Property Name Property Type Address Total Floor Area
m2
Weekly Average Hours Natual Gas Use (GJ) Electricity Use (kWh) Propane Use (GJ) GHG Emissions (Metric Tons CO2e)
Municipal Office Office 347209 Mono Centre Road, Mono, ON L9W 6S3 1,154  40 80,290 637 41.3
Monora Park Pavilion Social / Meeting Hall  500 Monora Park Drive, Mono, ON L9W 0E1 892  50 204.7 30,937 11.2
Mono Community Centre Social / Meeting Hall 754483 Mono Centre Road, Mono, ON L9W 5W9 1,028  50 57,854 248 16.9
Public Works Shop Other - Public Services 347209 Mono Cenre Road, Mono, ON L9W 6S3 1,354  40 36,383 665 41.7
Cardinal Woods Pumphouse/Reservoir Drinking Water Treatment & Distribution 2W Concession, Lot 6 EHS, Mono, ON L9W 6K9 87.8 168 274.7 22,950 14.5
Island Lake Water Tower-Pumphouse Drinking Water Treatment & Distribution 713178 1st Line 195.1 168 274.7 139,352 17.9
Town of Mono Streetlights Other - Public Services Various (Entire Town) 32.8  

168

146,880 4.3

Appendix B - Energy Consumption and GHG Emissions | 2020

Operation Name Operation Type Address Total Floor Area Average Hours Per Week Annual Flow (ML) Electricity Quantity (kWh) Natual Gas Quantity (m3) Propane Quantity (litres) GHG Emissions (Kg) Energy Intensity (ekWh/ft2) Energy Intensity (ekWh/Mega Litre)
Municipal Office Administrative offices and related facilities, including municipal council chambers 347209 Mono Centre Road, Mono, ON L9W 6S3 1,154 m2 40 0.00000 77,649 18,283.7 30,150.90091 16.59965
Monora Park Pavilion Community centres 500 Monora Park Drive, Mono, ON L9W 0E1 892 m2 50 0.00000 42,647 4,965 10,472.24391 9.93749
Mono Community Centre Community centres 754483 Mono Centre Road, Mono, ON L9W 5W9 1,028 m2 50 0.00000 68,092 8,105.7 14,223.55922 11.30376
Public Works Shop Storage facilities where equipment or vehicles are maintained, repaired or stored 347209 Mono Cenre Road, Mono, ON L9W 6S3 1,354 m2 40 0.00000 34,157 26,729.9 42,059.57556 15.23795
Cardinal Woods Pumphouse/Reservoir Facilities related to the treatment of water 2W Concession, Lot 6 EHS, Mono, ON L9W 6K9 0.00 168 162.94200 193,490 6,009 16,284.71116 0 1,579.41054
Island Lake Water Tower-Pumphouse Facilities related to the treatment of water 713178 1st Line 0.00 168 201.70200 221,704 5,641.92339 0 1,099.16610
Town of Mono Streetlights Street lighting Various (Entire Town) 353 ft2 29,652 0.00000 98,280 2,501.02944 278.41360

Appendix B - Energy Consumption and GHG Emissions | 2019

Operation Name Operation Type Address Total Floor Area Average Hours Per Week Annual Flow (ML) Electricity Quantity (kWh) Natual Gas Quantity (m3) Propane Quantity (litres) GHG Emissions (Kg) Energy Intensity (ekWh/ft2) Energy Intensity (ekWh/Mega Litre)
Municipal Office Administrative offices and related facilities, including municipal council chambers 347209 Mono Centre Road, Mono, ON L9W 6S3 1,154 m2 40 0.00000 76,298 20,190.9 33,438.88280 17.57036
Monora Park Pavilion Community centres 500 Monora Park Drive, Mono, ON L9W 0E1 892 m2 50 0.00000 57,671 5,307 11,790.96587 11.88082
Mono Community Centre Community centres 754483 Mono Centre Road, Mono, ON L9W 5W9 1,028 m2 50 0.00000 70,128 19,003 31,420.32950 18.41157
Public Works Shop Storage facilities where equipment or vehicles are maintained, repaired or stored 347209 Mono Cenre Road, Mono, ON L9W 6S3 1,354 m2 40 0.00000 40,736 35,301.9 55,641.01120 19.82443
Cardinal Woods Pumphouse/Reservoir Facilities related to the treatment of water 2W Concession, Lot 6 EHS, Mono, ON L9W 6K9 0.00 168 151.267 185,510 5,217 15,516.44729 0 1,592.91262
Island Lake Water Tower-Pumphouse Facilities related to the treatment of water 713178 1st Line 0.00 168 169.766 199,347 6,074.70113 0 1,174.24573
Town of Mono Streetlights Street lighting Various (Entire Town) 353 ft2 29,652 0.00000 98,097 2989.30988 277.89518

Appendix B - Energy Consumption and GHG Emissions | 2018

Operation Name Operation Type Address Total Floor Area Average Hours Per Week Annual Flow (ML) Electricity Quantity (kWh) Natual Gas Quantity (m3) Propane Quantity (litres) GHG Emissions (Kg) Energy Intensity (ekWh/ft2) Energy Intensity (ekWh/Mega Litre)
Municipal Office Administrative offices and related facilities, including municipal council chambers 347209 Mono Centre Road, Mono, ON L9W 6S3 1,154 m2 40 83,562 23,335 38,427.95162 19.93470
Monora Park Pavilion Community centres 500 Monora Park Drive, Mono, ON L9W 0E1 892 m2 50 54,856 6,123 13197.19421 12.49086
Mono Community Centre Community centres 754483 Mono Centre Road, Mono, ON L9W 5W9 1,028 m2 50 74,760 16,704 27,949.60522 17.36946
Public Works Shop Storage facilities where equipment or vehicles are maintained, repaired or stored 347209 Mono Cenre Road, Mono, ON L9W 6S3 1,354 m2 40 40,707 32,241 50,885.67558 18.34588
Cardinal Woods Pumphouse/Reservoir Facilities related to the treatment of water 2W Concession, Lot 6 EHS, Mono, ON L9W 6K9 0.00 168 13,9197 17,5130 6,009 16535.51888 0 1.71694
Island Lake Water Tower-Pumphouse Facilities related to the treatment of water 713178 1st Line 0.00 168 17,5281 19,8335 0.00 5,860.40258 0 1.13153
Town of Mono Streetlights Street lighting Various (Entire Town) 353 ft2 29,652 97,200 2,872.06560 275.35411

Michael Dunmore

Chief Administrative Officer
519.941.3599, 228
mike.dunmore@townofmono.com


Police Services Board
Provincial Appointee Wayne Evans
Council Representative John Creelman, Mayor
Secretary Cheyanne Hancock
Citizen Representative Mike Walker (Chair)

Mono Community Policing Committee

The Mono Community Policing Committee is run by volunteers who live and/or work in the Town of Mono and meets bimonthly to allow for feedback from committee members, individual residents, and the OPP Community Policing Officer. The committee also operates the Neighbourhood Watch program.

» Mono Community Policing website
» Mono Community Policing Facebook page

Fire Department Office Phone No.
Caledon Fire Department
(Mono Mills)
6000 Highway 9, Caledon
(905) 584-2272
Orangeville Fire Department
10 Dawson, Orangeville
(519) 941-3083
Rosemont District Fire Department 955716 7th Line, Rosemont (705) 435-3417
Shelburne District Fire Department 114 O'Flynn Street, Shelburne (519) 925-5111

Fire Protection Zones

» Fire Area Map (opens in new tab/window)

Use the above link to open a map where you can search by street address to determine which Fire Area you live in.

Call the Town Office at (519) 941-3599 if you are unsure which fire department serves your property.

Shelburne Fire Station

114 O'Flynn Street
Shelburne, ON L9V 2W9
519.925.5111
» Map

Rosemont District Fire Department

955716 7 Line EHS
Mono, ON L9V 1C8
705.435.3417
» Map

Orangeville Fire Department

10 Dawson Road
Orangeville, ON L9W 2W2
519.941.3083
» Map

Caledon Fire Station 8

6000 Hwy 9
Caledon, ON L9W 2Z2
905.584.2272
» Map

Fire Services icon

Fire Services

Properties in the Town of Mono are served by one of four fire departments.

»Go there now
OPP Crest

Police Services

The Town of Mono is served by the Dufferin Detachment of the Ontario Provincial Police.

»Police Services
Item Fee More Info
Bingo Lottery Licence 3% of prize value » See AGCO Charitable Gaming website
Civic Marriage Ceremonies $250  
Community Centres Varies » See the Banquet Facilities for details about the town's two community centres.
» Rental Rates Information
Development Charges Varies » See Planning
Dog Tags Spayed/neutered
$20 per Dog

Not Spayed/neutered
$30 per Dog
The OSPCA is no longer administering dog licensing for Mono. You can get dog licences, renew dog licences, and purchase replacement tags online.
Fire Permit No Charge Required annually.

» See Fire Bylaw for further details
» Fire Permit Application
Garbage Tag $2  
Green Bins Replacements:
No charge
Additional bins:
$15 - curbside bin
$5 - kitchen catcher
You must return your broken bin to receive a free replacement. There is no charge to new residents for first set of bins

» See Waste Management for more info.
Lottery Licence 3% of estimated total value of prizes.
Planning Department Minor Variance Application:
$850 | $2,500 deposit
Severance (Consent) Application:
$3,000 | $5,000 Deposit
Official Plan amendment:
$5,500 | $10,000 deposit
Zoning Confirmation Letter
$100
Municipal Approval:
$100
» See Planning for more info.
Public Works Department Entrance Permit (road)
$200 | $2000 deposit
Occupancy Permit (Road)
$200 | $2000 deposit
Temporary Permit (road)
$200 | $2000 deposit
Road Filming Permit
Contact Public Works
Oversized/Wide Load Permit
$200 | $2000 deposit
Re-print Tax or Water Bill $10  
Returned Cheque (NSF) $25  
Returned Pre Authorized Payment $25  
Tax Arrears 1 ¼% per month or part thereof. » See Treasury & Taxes for more info.
Tax Certificate $80

Tax certificates show the amount of money owing against a property. If you are buying a new property you can order a certificate to be sure there are no outstanding amounts owing when you take ownership. Anyone can purchase a tax certificate by submitting a letter requesting a tax certificate, along with the fee payable to the Town of Mono.

You may email a scanned PDF letter request and cheque copy to cathy.crawford@townofmono.com. The original letter along with payment should be placed in the mail the same date as the request.

Tax Registration Processing Service costs and legal costs, if applicable  
Water Compliance Letter $20  
Water meter final reading $20 Included in final billing

Planning Technician

Simmi
519.941.3599, ext. 224
Planning@townofmono.com