Municipal Water

The Town of Mono has two separate Drinking Water Distribution Systems.

1. Cardinal Woods Drinking Water System

At the end of 2020, the Cardinal Woods Drinking System has 452 service connections, 12.2 km of watermain, 91 Fire hydrants and serves an estimated population of 1310 people.  

The drinking water is delivered from a Pumphouse and four ground level reservoirs located at 8 Hawthorne Road.  The water is drawn from three deep aquifer wells.  The raw water is disinfected with Sodium Hypochlorite solution and Ultraviolet Light to ensure compliance with the Safe Drinking Water Act, 2002, Ontario Drinking-Water Quality Standards Regulation O. Reg. 169/03.  This system is inspected annually by the Ministry of Environment, Conservation and Parks and the Town of Mono has an approved accredited operating authority for the system.

This system has a stationary diesel generator backup supply in the event of a power failure.

2. Island Lake Drinking Water System

At the end of 2020, the Island Lake Drinking System has 614 service connections, 16.2 km of watermain, 138 Fire hydrants and serves an estimated population of 1950 people.  The drinking water is delivered from two Pumphouses and one elevated storage (tower) reservoir.  

There is a pumphouse located at 713178 1st Line EHS.  There are three deep aquifer wells at this location and the raw water is disinfected by using a sodium hypochlorite solution with iron sequestration being achieved by utilizing sodium silicate.

The second pumphouse and water tower is located at 3 French Drive.  This raw water is drawn from two deep aquifer wells.  The raw water is disinfected with Sodium Hypochlorite solution.

Both treatments in this system ensure compliance with the Safe Drinking Water Act, 2002, Ontario Drinking-Water Quality Standards Regulation O. Reg. 169/03.  This system is inspected annually by the Ministry of Environment, Conservation and Parks (MECP) and the Town of Mono has an approved accredited operating authority for the system.

This entire system has two stationary diesel generator backup power supplies in the event of a power failure.

Wastewater

The Fieldstone Wastewater Treatment Plant (WWTP) on French Drive services approximately 344 homes. It has not been assumed by the Town.

For more information about this WWTP, please review the letter sent in April 2021 to the homes in the area:

Water Department Complaints Overview

The Town of Mono Water Department, Public Works, is here to answer any questions/concerns related to your drinking water and billing during normal business hours and is also equipment with 24/7/365 service for quality issues.  This information is found on our website.  Our department is well educated to answer all your concerns and ready and waiting should our services be required.

In total in the year 2020 the Town received/entered forty-four water related entries into our customer service software.  Eleven of these were related to quality and eight were related to water pressure.  All forty-four of these issues were resolved and closed in a timely manner with through explanations with detailed instructions.

Discoloured Water

The Town of Mono Drinking Water systems are less than forty years old and are entirely constructed of Polyvinyl Chloride (PVC) with small diameter copper laterals for customers. This means the existence of brown or yellowish water is not being caused by the aging of cast-iron piping that would be normal to older infrastructure in older Cities and Towns across Canada.  

With the young age of our system we do not experience watermain breaks which would also cause a torrent flush of the system, dislodging minerals that have settled in our piping.

Raw water from deep well aquifers contain naturally occurring minerals with the end result being something know as “hard water”.  A complete list of your raw and treated water minerals can be found in the Annual Reports for Waterworks on the Town website.  This report is generated annually, in March, for the MECP per the Safe Drinking Water Act, 2002, O. Reg 170/03 for Drinking Water Systems requirements.

Frequently Asked Questions (FAQs)

You can find all of the Frequently Asked Questions about our municipal water systems in the Town Wide FAQ page.

Check Your Waste Collection Schedule

COMMITMENT

Declaration of Commitment

Council Resolution: We will allocate the necessary resources to develop and implement a strategic energy management plan that will reduce our energy consumption and its related environmental impact.

Vision

We exercise stewardship in our use of finite energy resources to demonstrate leadership, optimize our delivery of services, and enhance the overall quality of life in our community.

Policy

We will incorporate energy efficiency into all areas of our activity including our organizational and human resources management procedures, procurement practices, financial management and investment decisions, and facility operations and maintenance.

Goals

To continuously improve the energy efficiency of our facilities and processes in order to reduce our operating costs, our energy consumption and the concomitant greenhouse gas emissions.

Overall Target

We will reduce our consumption of fuels and electricity in all municipal operations each year between now and 2020.

Objectives

  1. To implement energy audits on all municipal facilities during the next five years;
  2. To convert all lighting in town facilities, parking lots and street lighting to LED.

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ORGANIZATIONAL UNDERSTANDING

Our Municipal Energy Needs

We need reliable, low-cost, sustainable energy sources delivering energy to the most efficient facilities and energy-consuming technology feasible.

Stakeholder Needs

Internal stakeholders (Council, CAO, staff) need to be able to clearly communicate the corporate commitment to energy efficiency, and to develop the skills and knowledge required to implement energy management practices and measures. External stakeholders (the Province, community citizens and groups) need the municipality to be accountable for energy performance and to minimize the energy component of the costs of municipal services.

Municipal Energy Situation

Our assessment of organizational capacity for energy management with respect to energy policy; organizational structure; employee awareness, skills and knowledge; energy information management; communications; and investment practices indicates the following: The Town of Mono has pursued many measures to improve the energy efficiency of municipal equipment. Some of these measures include: Interior and exterior lighting upgrades at the town offices and Monora Park Pavilion Proposal to Council for conversion to LED street lighting Approved FIT project for solar photovoltaic applications at Town facilities. As the understanding of corporate energy consumption improves, staff will be equipped with the knowledge necessary to make informed decisions. This improved understanding will also reveal how simple actions like commissioning and maintenance procedures can improve existing equipment efficiency.

How We Manage Energy Today

The management of energy consumption and the energy performance of our facilities and equipment are the responsibilities of: Finance (cost management), Works Department (maintenance), Department managers (operations), the CAO for leadership.

Summary of Current Energy Consumption, Cost and GHGs

Summaries of energy consumption and greenhouse gas may be found in appendices to this plan.

Trends in Energy Consumption

Our energy consumption decreased due to efficiency created by upgrading our buildings with spray foam insulation, high efficiency furnaces and LED lighting retrofits. This trend will continue with additional upgrades and retrofits.

Summary of Current Technical Practices

Our assessment of operations and maintenance practices, facility and equipment condition, and energy performance indicators establishes the following priorities:

  1. Development of standard operating procedures incorporating energy efficiency optimization,
  2. Enhancement of preventative maintenance procedures,
  3. Continuation of our retrofit of lighting system in Mono Centre Community Centre in 2015
  4. Implementation of the LED Street lighting conversion in 2014.

Renewable Energy Utilized or Planned

The Town of Mono aspires to show leadership in the promotion and development of renewable energy systems that are compatible with our asset management and land use planning objectives. As a result, we have applied for and received approval to develop a solar photovoltaic system on the rooftop of the municipal garage/shop building, subject to capacity of the adjoining street hydro system to take the resultant additional current. The town will consider possibilities for additional roof top installations on municipal buildings.

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STRATEGIC PLANNING

Links with other municipal plans

As an integral component of the management structure, the energy management plan is coordinated with the municipality's budget planning process, preventative maintenance plans, environmental management plan, and the overall asset management plan.

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STRUCTURE PLANNING

Staffing requirements and duties

We will incorporate energy efficiency into standard operating procedures and the knowledge requirements for operational jobs.

Consideration of energy efficiency for all projects

We will incorporate life cycle cost analysis into the design procedures for all capital projects.

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RESOURCES PLANNING

Energy Leader

We will clearly designate leadership and overall responsibility for corporate energy management.

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PROCUREMENT PLANNING

Consideration of energy efficiency for all projects

We will incorporate life cycle cost analysis into the design procedures for all capital projects.

Consideration of energy efficiency of acquired equipment

Our purchasing procedures will be modified as required to incorporate energy efficiency into the criteria for selection of materials and equipment.

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IMPLEMENTATION PLANNING

Building Standards

We will develop criteria for the design and/or acquisition of new buildings that include energy performance factors and that use as appropriate the principles embedded in performance standards such as LEED and the Model National Energy Code for Buildings.

Business Procedures

We will carry out a comprehensive review of all business processes and modify them as necessary in order to incorporate energy efficiency considerations.

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PROJECTS EXECUTION

Municipal Level

We will carry out the required development of business procedures and communication programs and implement them methodically according to the planned timelines within the resources constraints that apply.

Asset Level

We use department and facility energy team representatives to facilitate the implementation of facility level business procedures and communication initiatives, including energy performance reporting.

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REVIEW

Energy Plan Review

We will review and evaluate our energy plan, revising and updating it as necessary, on an annual basis within our corporate planning process.

Discussion of Progress

We will correlate our progress towards corporate goals and objectives and update those goals and objectives accordingly.

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EVALUATION PROGRESS

Energy Consumption

Overall Target: We will reduce our overall municipal energy consumption (from all facilities and streetlights) by 5% from 2014 (based on baseline data) to 2019. The baseline was determined by averaging the annual consumption in ekWh for 2011 and 2012 for all facilities reported under Regulation 397/11 plus streetlights as they are such a significant energy consumer.

Green House Gas Emission

Governments at all levels are moving to address emissions of greenhouse gases (GHGs), in light of scientific evidence on how human activities are affecting the world's climate. For more information on the science, see the Intergovernmental Panel on Climate Change. The combustion of fossil fuels in buildings is a major source of GHG emissions that fall under local government influence. Municipalities can lower emissions by improving energy efficiency of buildings and using more renewable energy. The Town of Mono is committed to both objectives through the development and implementation of this Energy Conservation and Demand Management Plan (CDM). We will continue to track and report on GHGs as part of our regular reporting on energy consumption and will evaluate progress in this area against our overall reduction target.

Cost

Summary of Current Energy Consumption, Cost and GHGs: The current energy usage by building is detailed in Appendix A. Our energy usage is updated monthly in the Energy Planning Tool (EPT) and reported annually to the Ministry of Energy.

Energy Consumption: We will review and evaluate our energy plan, revising and updating it as necessary, on an annual basis as based on the Energy Consumption Reports that are submitted to the Ministry of Energy on an annual basis as required under Regulation 397/11.

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APPENDICES

Appendix A – Projects

Description Facility Contact Start End Status Cost Save (ekWh/yr) Save ($) ROI
LED Office Lighting Municipal Office Building Mike Dunmore, Director of Public Works 2013-01-01 2013-05-15 Complete [100%] 23400 21220 3183 7
Details LED lighting for the Municipal Office Building.
LED Streetlight Town of Mono Streetlights Mike Dunmore, Director of Public Works 2014-07-01 2014-12-31 Complete [100%] 314000 153686 40000 7
Details Retrofit streetlights from HID to LED technology.
LED Lighting Upgrade Monora Park Pavillion Kim Heaton, Director of Recreation 2014-01-02 2017-11-15 Complete [100%] 19485 26457 3969 4
Details Convert lighting fixtures to LED.
LED Lighting Upgrade Mono Community Centre Kim Heaton, Director of Recreation 2015-01-02 2017-07-03 Complete [100%] 27930 32107 4816 5
Details Convert lighting fixtures to LED.
LED Lighting Upgrade Public Works Shop Mike Dunmore, Director of Public Works 2013-08-05 2014-07-31 Complete [100%] 27500 27736 8000 3
Details LED lighting upgrade for the Public Works Shop.
Reinsulate office roof with spray foam Municipal Office Building Mike Dunmore, Director of Public Works 2013-05-01 2013-12-31 Complete [100%] 21000 77225 5745 4
Details Reinsulate the Municipal Office Building with spray foam.
Retrofit parking lot lighting to LED. Monora Park Pavillion Kim Heaton, Director of Recreation 2014-07-02 2014-12-31 Pending [25%] 3200 2896 1248 2
Details Retrofit parking lot lighting to LED
Retrofit parking lot lighting to LED Mono Community Centre Kim Heaton, Director of Recreation 2014-07-02 2014-12-31 Pending [0%] 4500 4344 1872 2
Details Retrofit parking lot lighting to LED.
Install Solar Photo-voltaic Panels Public Works Shop Mike Dunmore, Director of Public Works 2014-07-02 2015-06-30 Complete [100%] 380000 0 0 0
Details Install a 100 kw solar photo-voltaic panel system on the shop roof.

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Water Rates
  2016 2017 2018
  $5.00 flat rate per month
1-350 $2.03 $2.07 $2.11
351-500 $2.38 $2.43 $2.48
501-650 $2.58 $2.63 $2.68
651-800 $2.74 $2.79 $2.85
801-1,000 $2.91 $2.97 $3.03
1,001 & up $3.07 $3.13 $3.19

Appendix B - Energy Consumption and GHG Emissions | 2019

Operation Name Operation Type Address Total Floor Area Average Hours Per Week Annual Flow (ML) Electricity Quantity (kWh) Natual Gas Quantity (m3) Propane Quantity (litres) GHG Emissions (Kg) Energy Intensity (ekWh/ft2) Energy Intensity (ekWh/Mega Litre)
Municipal Office Administrative offices and related facilities, including municipal council chambers 347209 Mono Centre Road, Mono, ON L9W 6S3 1,154 m2 40 0.00000 76,298 20,190.9 33,438.88280 17.57036
Monora Park Pavilion Community centres 500 Monora Park Drive, Mono, ON L9W 0E1 892 m2 50 0.00000 57,671 5,307 11,790.96587 11.88082
Mono Community Centre Community centres 754483 Mono Centre Road, Mono, ON L9W 5W9 1,028 m2 50 0.00000 70,128 19,003 31,420.32950 18.41157
Public Works Shop Storage facilities where equipment or vehicles are maintained, repaired or stored 347209 Mono Cenre Road, Mono, ON L9W 6S3 1,354 m2 40 0.00000 40,736 35,301.9 55,641.01120 19.82443
Cardinal Woods Pumphouse/Reservoir Facilities related to the treatment of water 2W Concession, Lot 6 EHS, Mono, ON L9W 6K9 0.00 168 151.267 185,510 5,217 15,516.44729 0 1,592.91262
Island Lake Water Tower-Pumphouse Facilities related to the treatment of water 713178 1st Line 0.00 168 169.766 199,347 6,074.70113 0 1,174.24573
Town of Mono Streetlights Street lighting Various (Entire Town) 353 ft2 29,652 0.00000 98,097 2989.30988 277.89518

Appendix B - Energy Consumption and GHG Emissions | 2018

Operation Name Operation Type Address Total Floor Area Average Hours Per Week Annual Flow (ML) Electricity Quantity (kWh) Natual Gas Quantity (m3) Propane Quantity (litres) GHG Emissions (Kg) Energy Intensity (ekWh/ft2) Energy Intensity (ekWh/Mega Litre)
Municipal Office Administrative offices and related facilities, including municipal council chambers 347209 Mono Centre Road, Mono, ON L9W 6S3 1,154 m2 40 83,562 23,335 38,427.95162 19.93470
Monora Park Pavilion Community centres 500 Monora Park Drive, Mono, ON L9W 0E1 892 m2 50 54,856 6,123 13197.19421 12.49086
Mono Community Centre Community centres 754483 Mono Centre Road, Mono, ON L9W 5W9 1,028 m2 50 74,760 16,704 27,949.60522 17.36946
Public Works Shop Storage facilities where equipment or vehicles are maintained, repaired or stored 347209 Mono Cenre Road, Mono, ON L9W 6S3 1,354 m2 40 40,707 32,241 50,885.67558 18.34588
Cardinal Woods Pumphouse/Reservoir Facilities related to the treatment of water 2W Concession, Lot 6 EHS, Mono, ON L9W 6K9 0.00 168 13,9197 17,5130 6,009 16535.51888 0 1.71694
Island Lake Water Tower-Pumphouse Facilities related to the treatment of water 713178 1st Line 0.00 168 17,5281 19,8335 0.00 5,860.40258 0 1.13153
Town of Mono Streetlights Street lighting Various (Entire Town) 353 ft2 29,652 97,200 2,872.06560 275.35411

Director of Planning

David Trotman
519.941.3599, 230
Planning@townofmono.com

Mark Early

Chief Administrative Officer
519.941.3599, 226
ClerksOffice@townofmono.com


Police Services Board
Provincial Appointee Wayne Evans
Council Representative John Creelman, Deputy Mayor
Secretary Cheyanne Hancock
Citizen Representative Mike Walker (Chair)

Mono Community Policing Committee

The Mono Community Policing Committee is run by volunteers who live and/or work in the Town of Mono and meets bimonthly to allow for feedback from committee members, individual residents, and the OPP Community Policing Officer. The committee also operates the Neighbourhood Watch program.

» Mono Community Policing website
» Mono Community Policing Facebook page

Fire Department Office Phone No.
Caledon Fire Department
(Mono Mills)
6000 Highway 9, Caledon
(905) 584-2272
Orangeville Fire Department
10 Dawson, Orangeville
(519) 941-3083
Rosemont District Fire Department 955716 7th Line, Rosemont (705) 435-3417
Shelburne District Fire Department 114 O'Flynn Street, Shelburne (519) 925-5111

Fire Protection Zones

» Fire Area Map (opens in new tab/window)

Use the above link to open a map where you can search by street address to determine which Fire Area you live in.

Call the Town Office at (519) 941-3599 if you are unsure which fire department serves your property.

Shelburne Fire Station

114 O'Flynn Street
Shelburne, ON L9V 2W9
519.925.5111
» Map

Rosemont District Fire Department

955716 7 Line EHS
Mono, ON L9V 1C8
705.435.3417
» Map

Orangeville Fire Department

10 Dawson Road
Orangeville, ON L9W 2W2
519.941.3083
» Map

Caledon Fire Station 8

6000 Hwy 9
Caledon, ON L9W 2Z2
905.584.2272
» Map

Fire Services icon

Fire Services

Properties in the Town of Mono are served by one of four fire departments.

»Go there now
OPP Crest

Police Services

The Town of Mono is served by the Dufferin Detachment of the Ontario Provincial Police.

»Police Services
Item Fee More Info
Bingo Lottery Licence 3% of prize value » See AGCO Charitable Gaming website
Civic Marriage Ceremonies $250  
Community Centres Varies » See the Banquet Facilities for details about the town's two community centres.
» Rental Rates Information
Development Charges Residential: $12,161.00
Non-residential: $6.69 per square foot
» See Planning
Dog Tags Spayed/neutered
$20 per Dog

Not Spayed/neutered
$30 per Dog
The OSPCA is no longer administering dog licensing for Mono. You can get dog licences, renew dog licences, and purchase replacement tags online.
Fire Permit No Charge Required annually.

» See Fire Bylaw for further details
» Fire Permit Application
Garbage Tag $2  
Green Bins Replacements:
No charge
Additional bins:
$15 - curbside bin
$5 - kitchen catcher
You must return your broken bin to receive a free replacement. There is no charge to new residents for first set of bins

» See Waste Management for more info.
Lottery Licence 3% of estimated total value of prizes.
Planning Department Minor Variance Application:
$850 | $2,500 deposit
Severance (Consent) Application:
$3,000 | $5,000 Deposit
Official Plan amendment:
$5,500 | $10,000 deposit
Zoning Confirmation Letter
$100
Municipal Approval:
$80
» See Planning for more info.
Public Works Department Entrance Permit (road)
$200 | $2000 deposit
Occupancy Permit (Road)
$200 | $2000 deposit
Temporary Permit (road)
$200 | $2000 deposit
Road Filming Permit
Contact Public Works
Oversized/Wide Load Permit
$200 | $2000 deposit
Re-print Tax or Water Bill $10  
Returned Cheque (NSF) $25  
Returned Pre Authorized Payment $25  
Tax Arrears 1 ¼% per month or part thereof. » See Treasury & Taxes for more info.
Tax Certificate $80  
Tax Registration Processing Service costs and legal costs, if applicable  
Water Compliance Letter $20  
Water meter final reading $20 Included in final billing

Director of Planning

David Trotman 
519.941.3599, 230
Planning@townofmono.com

Planning Assistant

Susan Pottle
519.941.3599, ext. 224
susan.pottle@townofmono.com