Q: How do I contact the Town?
Q: How do I know what's happening in the Town?
Q: What are the Town's hours of operations?
Q: Where can I find the schedule of upcoming meetings?
Q: When is my garbage/recycling getting picked up?
Q: I'm a new resident. What should I know?
Building / Zoning / Planning
Q: Can I construct / alter a pond on my property?
Q: What size of a garage/outbuilding can I build?
Q: Can I have a home based business in my residence?
Q: Can I have a second residence on my property?
Q: Do I need a building permit for a pool?
Q: Can I have an apartment in my house?
Q: Can I operate a dog kennel on my property?
Q: When is a building permit required?
Q: Can I keep or house horses/other animals on my property?
Q: What is the Development Permit Process in the Town of Mono?
Q: How can I find the zoning of a property?
Bylaws & Bylaw Enforcement
Q: Where can I find a list of bylaws?
Q: Who do I contact for bylaw enforcement?
Q: How do I submit an enforcement request online?
Council / Committees
Q: How do I contact a member of council?
Q: Where can I find a schedule of upcoming Council / Committee Meetings?
Q: Where can I find past agendas / minutes?
Q: How can I join a committee?
Q: How do I make a delegation to Council?
Q: How do I make a complaint about Council's conduct?
Q: How do I subscribe to receive, agenda, minutes & Council Highlights?
Fire / Burn Permits
Q: How can I get a Burn / Fire Permit?
Q: What can I burn?
Q: What is a Fire Ban
Q: How will I know when there is a Fire Ban?
Q: Can I be charged for burning without a current fire permit?
Q: Can I be charged for burning during a fire ban?
Q: Can I be billed for fire services responding to burning without, or outside the conditions of, a fire permit?
Hall / Facility Rentals
Q: How do I book Mono Community Centre or Monora Park Pavilion?
Q: How many people can the halls hold?
Q: Is there WiFi at the halls?
Jobs / Careers
Q: Where can I find your job postings?
Q: When are jobs posted?
Q: What is your hiring policy?
Q: Where can I find a list of maps?
Q: Can I get a trail map?
Q: Where can I look up the zoning of my property?
Q: Where can I find upcoming town events?
Q: Are there any clubs or ongoing programs?
Roads / Public Works
Q: Can I leave my car parked on the road during winter?
Q: I have a road issue or emergency. Whom do I contact?
Taxes & Water Billing
Q: When are my taxes due?
Q: Why is my water bill higher than usual?
Q: How are my taxes determined?
Trails & Parks
Q: Can I get a map of the trails?
Q: Where is the nearest playground to me?
Water Systems / Drinking Water
Q: Why does brown water occur in Mono?
Q: Is brown water safe to drink?
Q: Why does brown water only occur in the spring, summer or fall?
Q: How do I get rid of the brown water?
Q: What do I do if I have brown water in the winter or the brown water remains after running my taps to try and clear?
Q: Will my water bill be reimbursed for having to run the water to clear?
Q: Will the brown water be ok to use to do my laundry?
Q: Why does my water have a pungent smell to it (not like chlorine)?
Q: Why is my water pressure less than where I used to live?