Customer Service Complaint Form
The Town strives to provide exceptional customer service to its residents. We recognize, though, that on occasion we may not meet your expectations. When that occurs, we ask that you let us know by submitting this online form.
If you prefer, you may download a hard copy of the form (PDF) and either email or fax it to us. You are also welcome to call or visit the Town Hall.
Regardless of the method you choose, we will ensure that your concern receives prompt attention.
- Download a copy of the Customer Service Complaint Form
- Town of Mono's Customer Service Issue and Complaint Policy
Freedom of Information Request Form
Prior to your request being processed, a $5 fee is required. The "Pay Fee" button will take you to PayPal where the fee can either be paid through a PayPal account or with a credit or Visa Debit card.